Royal Ace Casino casino — Full Casino & Slots Review
Author: Ethan Gallagher
Published: July 10, 2024 | Updated: November 19, 2025
Royal Ace Casino casino has been operating since 2009 and runs a large RTG-powered game library that includes slots, table games, video poker and progressive jackpots. Our Royal Ace Casino casino/slots reviews highlight the generous headline bonuses and the broad game selection while also examining banking and payout histories.
This review breaks down everything from the welcome promotions and VIP program to deposit and withdrawal methods, customer support and safety considerations so you can decide whether Royal Ace’s large RTG catalog and big match offers are right for you.
| Website: | royalacecasino.com |
|---|---|
| Online Since: | 2009 |
| Bonus: | 200% welcome bonus up to $4,000 |
| License: | Costa Rica (offshore) |
|---|---|
| Software: | Real Time Gaming (RTG) |
| Location: | Costa Rica |
About Royal Ace Casino
Royal Ace Casino is an online casino that has operated since around 2009 and is known for using Real Time Gaming (RTG) software. The site targets players in the United States and other countries where RTG casinos are popular.
The casino advertises large welcome offers, a loyalty/VIP program and a catalog of slots, table games, video poker and progressive jackpot titles. The operator typically runs promotions targeted to new and returning players.
Royal Ace is operated from Costa Rica (an offshore jurisdiction). This means it is not licensed by major European regulators (UKGC, MGA), which limits formal player protections and dispute resolution options.
My Experience at Royal Ace (summary of reviews)
Players and reviewers frequently praise the RTG portfolio and the size of welcome bonuses, noting that the catalog includes recognizable progressive jackpot titles and classic RTG slots.
However, numerous player reports and watchdog sites highlight persistent withdrawal delays, fees and occasional account restrictions that significantly affect the overall player experience.
Customer support exists but is often criticized as slow or unresponsive during payout disputes, which has led several review platforms to issue warnings or blacklist the operator in the past.
Taken together, the reviews paint a mixed-to-negative picture: attractive games and bonuses on paper, but practical issues around cashing out and support.
Typical deposit: $30+ | Time with site: various | Common complaints: withdrawal delays, fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites
"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus
Bonuses and Promotions
Royal Ace markets sizeable welcome bonuses and recurring promotions. Bonus values can look generous on first sight but come with wagering requirements and terms that players should read carefully.
Multiple bonus types have been advertised historically — deposit matches, free spins/no-deposit offers and VIP incentives — but clearance of bonus winnings can be hampered by playthrough rules and withdrawal restrictions.
Typical Casino Welcome Bonus
Advertised examples include up to 200% match (tiered) — up to $4,000 in total. Wagering requirements, tiers and maximum cashout limits typically apply; always check the current T&Cs before claiming.
No Sportsbook
Royal Ace is a casino operator focused on casino games (slots, tables, video poker). It does not operate a dedicated sportsbook under the Royal Ace brand.
Reload / Ongoing Promotions
Site-run reload bonuses and occasional deposit promos are offered to returning players. Terms can include wagering requirements and restrictions on eligible games.
VIP and High Roller Offers
Royal Ace historically runs a multi-level VIP program with personalized offers for higher-tier players. Exact benefits vary and are subject to change.
Tournaments and Jackpots
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and formats vary by promotion.
Other Bonuses and Promotions
- No-deposit bonuses (historically)
- Match deposit offers
- Reloads
- VIP/loyalty rewards (terms apply)
How Royal Ace Bonuses Compare
Bonuses are often generous on paper compared with many regulated casinos, especially for US-facing players who have fewer options.
However, many regulated operators offer clearer terms, faster payouts and stronger player protections — areas where Royal Ace often falls short.
If quick, reliable withdrawals and regulatory oversight are a priority, regulated casinos (MGA/UKGC-licensed) are usually preferable.
Recommendation: If you consider Royal Ace for the bonuses, read all wagering and withdrawal terms, be conservative with deposit amounts, and confirm withdrawal methods and fees before playing.
VIP and Loyalty Program
Royal Ace has offered a tiered VIP program, giving higher depositors access to personalized bonuses, account managers and increased limits.
The program is activity-based; however, the value of VIP benefits can be limited if withdrawal processes remain slow or restrictive.
High rollers should confirm VIP terms and cashout pathways in writing before committing large sums.
Banking Methods
Banking options vary by player location. Historically, the site accepts credit/debit cards, bank wire transfers and some alternative/e-wallet or voucher-based deposit methods. Bitcoin and crypto acceptance has appeared at certain RTG partner sites but varies over time.
Deposits
Minimum deposits reported around $30 in many reviews, though the exact minimum depends on the payment method and current promotions. Accepted deposit methods typically include Visa, Mastercard, Bitcoin, Bank Wire and E-wallets (varies by country).
| Deposit Method | Min. Deposit | Max. Deposit | Deposit Now |
|---|---|---|---|
| Visa / Mastercard | $30 | Varies by method | Deposit with Card |
| Bitcoin | $30 (or crypto equivalent) | Varies by network | Deposit with Bitcoin |
| Bank Wire | $100 | Varies by bank | Deposit with Bank Wire |
| E-wallets (where available) | $30 | Varies by provider | Deposit with E-wallet |
Withdrawals
Withdrawals have a reported minimum (often around $20) and advertised processing up to 0–10 banking days. Multiple review sites and players report much longer waits, withdrawal fees (reports of ~5%) and occasional denials or delays — this is a primary area of concern for the operator.
Players should always check current withdrawal methods, fees and KYC requirements before depositing. Be prepared for extended processing times compared with regulated operators.
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Timeframe |
|---|---|---|---|
| Bank Transfer | $50 | Varies by bank | Up to 10+ days |
| Bitcoin | $30 (or crypto equivalent) | Varies | Variable — can be slower due to manual checks |
| E-wallets | $20 | Varies | 1-10 days (reports of longer) |
Casino Lobby
Royal Ace’s lobby is built around Real Time Gaming (RTG) software offering slots, table games and video poker. Graphics and UI are serviceable but not as modern as top-tier regulated casinos.
The RTG library includes classic and modern-style slots, progressive jackpot titles and a selection of blackjack, roulette and video poker variants.
Slots
RTG slots power the majority of the catalog — progressive and fixed-jackpot titles are highlighted. Players can find classic 3-reel and multi-line video slots among the offerings.
Many RTG implementations also feature progressive jackpot titles such as Aztec-style progressives and other network-linked jackpots. Slots often have a wide range of bet sizes and RTPs; check the game info panel for details.
Classic RTG progressive-style treasure-hunt slot historically linked to RTG networks.
A popular RTG title with straightforward gameplay and variable volatility.
Classic-themed slot titles with progressive or fixed jackpot mechanics.
A range of RTG-powered slot types suitable for casual and experienced players.
Table Games
A standard RTG table game selection: multiple blackjack variants, roulette, baccarat-type games and specialty table games. Paytables and rules vary by table — review the rules before play.
Table games are generally RNG-driven in the RTG package and provide a familiar set of options for fans of blackjack and roulette.
Poker
Royal Ace does not run a large dedicated poker room; some poker-style games or table variants may be available in the casino software, but there is no major independent poker network tied to the site.
Players seeking full poker networks should look to dedicated poker platforms rather than Royal Ace’s limited poker-style offerings.
Live Dealers
Royal Ace historically has not emphasized live dealer games the way modern live casinos do; the main offering is RTG RNG-based casino games rather than large live-dealer lobbies.
Players who prioritize large live dealer selections may find the offering limited compared with live-focused casinos.
Casual Games
Specialty offerings may include keno-style, scratch and other small instant-win style games depending on the RTG package the site runs.
Royal Ace Casino sportsbook & Casino focus
Royal Ace is primarily a casino operator rather than a sportsbook provider — our Royal Ace Casino casino/slots reviews focus on the casino products, bonuses and banking practices.
The casino offers a broad RTG slot and table game portfolio with progressive jackpots and frequent promotions, but players should balance the generous bonus headlines against withdrawal histories and jurisdictional limitations.
For those prioritizing regulatory oversight and fast payouts, Royal Ace’s Costa Rica base and repeated payout complaints suggest seeking alternatives licensed by MGA or UKGC.
Sports
N/A — casino-only focus.
Royal Ace does not operate a dedicated sportsbook under the main brand.
Players seeking sports betting should look elsewhere or to partner brands that explicitly advertise sportsbook products.
eSports
N/A — not a core offering for Royal Ace.
Any esports or virtual events depend on third-party integrations and are not a central part of the Royal Ace proposition.
If esports betting is your priority, consider a specialized sportsbook with dedicated eSports markets.
Virtual Sports
Not a primary focus; virtual sports availability depends on the site build and third-party integrations.
Virtual sports may be available on some implementations but are not guaranteed.
Mobile Experience
Royal Ace’s platform is accessible via mobile browser and some RTG-powered sites offer mobile-optimized play. The experience is functional but less refined than modern dedicated casino apps.
Compatibility and performance can vary by device and the particular RTG implementation used by the site; users should test play on their own devices before depositing significant funds.
Security and Safety
The operator uses basic security measures typical of offshore casinos, but because regulation is limited in Costa Rica, this provides less independent oversight than MGA/UKGC licenses. Players have limited formal recourse in disputes.
- General support (support@royalacecasino.com)
- Customer service (security@royalacecasino.com)
Check the casino’s Help/Contact pages for the most current support channels and confirm any formal complaint or escalation routes prior to depositing.
How to Sign Up, Deposit, and Withdraw
Registration is straightforward — standard account creation with personal details is required. Players must verify identity for withdrawals per site KYC policies.
How to Deposit
Follow these steps to make your first deposit.
Create account → Login → Go to Cashier/Deposit → Choose a deposit method → Enter amount (min amounts may apply) → Complete transaction and claim any promo code if applicable.
How to Withdraw
Go to Cashier/Withdraw and follow the on-screen instructions. Be prepared to provide KYC documents if requested. security@royalacecasino.com
- Go to Cashier/Withdraw → Select withdrawal method → Enter withdraw amount (meet minimums and any wagering requirements) → Provide KYC documents if requested → Await processing (be prepared for longer processing times than advertised)
Final Verdict
Royal Ace offers a broad RTG game library and headline-grabbing bonuses which may appeal to players seeking large match offers, especially in jurisdictions with fewer regulated options.
However, the operator’s Costa Rica jurisdiction, repeated reports of slow/blocked withdrawals, fees and mixed customer service make it a high-risk choice. We recommend caution: only deposit amounts you can afford to lose and review current user feedback regarding withdrawals before playing.
Disclaimer
Gambling of all kinds can be addictive, if left unchecked. It is important to recognize the signs of gambling addiction before it becomes all-consuming. Please visit our gambling addiction page where you can find more information.
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